Operations Team

Operations Team

Gayathri Iyer

Broker Operations Team Leader

Gayathri hails from a background in the Banking and Financial Services industry having worked in corporate trade for large banks prior to starting with Magnolia Lane.

Gayathri prides herself on her attention to detail, especially when under pressure. Her ability to multitask and grasp her role quickly has seen her recently step into the role of Broker Operations Team Leader.

Gayathri holds an MBA in Finance and is currently participating in Women & Leadership Australia’s leadership development program.

When not at work, you can find Gayathri spending time with her family or immersed in a game of cricket. She likes to keep active by playing badminton and tennis. Gayathri has a keen interest in gardening with her latest obsession being growing micro greens.

Operations Team

Rebecca Hartley

Broker Operations Team

Prior to Magnolia Lane, Rebecca spent five years living abroad in Whistler, France, and Vancouver whilst working in customer service-based roles. Returning to Australia in 2020, Rebecca landed in the Broker Operations Team at Magnolia Lane.

Rebecca’s vast experience in engaging with and working alongside people from all walks of life allows her to adapt her customer service to meet the needs of each unique client, something which she takes great pride in.

Rebecca is currently participating in Women & Leadership Australia’s leadership development program.

When not at work, Rebecca enjoys camping and getting out in nature. She enjoys all things travel and the joy of experiencing new places.

Operations Team

Remilee Tibay

Broker Operations Team

Prior to Magnolia Lane, Remilee spent 7 years working in the hospitality industry, most notably as a café manager for two of these years. Remilee holds a Bachelor of Commerce with a Bachelor of Science from Macquarie University.

Having joined Magnolia Lane in 2021, Remilee has immersed herself in the Broker Operations Team, perfecting processes and taking a keen interest in flawlessly executing her work. Remilee places the utmost importance on attending to client’s needs as a priority. Her keen eye for detail ensures she never misses a beat.

In her downtime, Remilee enjoys creating digital art and visiting art galleries. She is also a fan of exploring hiking trails and cafés.

Operations Team

Lizanne Dsouza

Broker Operations Team

Lizanne joined the Broker Operations Team in 2021, bringing with her 8 years combined experience in customer service and retail banking. Lizanne holds a Bachelor of Psychology/Sociology.

Lizanne’s primary focus is on ensuring client needs are attended to as a priority not only during the application and settlement process, but right through to post-settlement contract administration. By placing attention to detail at the fore of everything she does, Lizanne consistently delivers a high level of service, something which she prides herself on.

Outside of work, Lizanne enjoys exploring new places and trying new foods whenever she gets the chance.

Operations Team

Matthew Moon

Broker Operations Team

Matt hails from a background in finance having commenced his career as a credit analyst in consumer finance where he also dealt with new product roll outs in the US. Matt made the switch to commercial finance to join the Magnolia Lane team in 2021.

Matt is nearing completion of his Bachelor of Business Administration through the University of Notre Dame where he is also a mentor to first year students.
Matt is a solutions man who goes above and beyond to assist clients. His dedication to providing an exceptional experience to each and every client is evident in his hardworking nature and genuine desire to deliver a high-quality service.

In his spare time, Matt enjoys spearfishing, reading, and is working towards obtaining his recreational pilot’s licence.

Operations Team

Laura Fergus

Marketing Coordinator

Laura joined the Broker Operations Team at Magnolia Lane in 2018 whilst completing her Bachelor of Business (Marketing) degree through Charles Sturt University. Since graduating, she has moved into her current role as our Marketing Coordinator.

A country girl born and bred, Laura is based out of our Orange office where she coordinates our marketing strategies and activities. Laura has a keen interest in researching new methods of marketing in the digital age and is passionate about using this knowledge to help the business achieve its overarching goals.

Away from work Laura enjoys camping, putting her common knowledge to the test at Thursday night trivia, and having a run around the netball court each Saturday.

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